Migrate from Mailchimp to SendFable

Step-by-step

1. Step 1

   Export your Mailchimp audience

   In Mailchimp, export the audience you have permission to email. Prefer a CSV that includes email, first name, last name, and subscription status when available.

2. Step 2

   Clean before you import

   Remove obvious typos, role accounts you should not mail, and anyone who already unsubscribed or complained. Purchased or scraped lists are not allowed on SendFable.

3. Step 3

   Import into SendFable

   Use Contacts → Import (or the migration center). Map columns, review valid/invalid/duplicate/suppressed counts, then commit. Existing suppressed addresses stay suppressed.

4. Step 4

   Verify your sender

   Add the From address customers recognize. Complete mailing address in settings — required for commercial email.

5. Step 5

   Send a test, then a small campaign

   Create a short email in Simple Mode, send a test to yourself, then send to a small segment first if the list is large or quiet. After you are sending, Scribe can watch a public page and prepare the next email. Nothing sends until you schedule it.

Frequently asked questions